Best Airport Services Provider
Recognising airport service providers that make the passenger journey smoother, more comfortable and more reliable.
What this award recognises
This award recognises companies delivering outstanding airport passenger services. From meet-and-greet assistance and fast-track services to airport lounges and baggage support, it celebrates providers that simplify the airport experience and improve the quality of travel.
What the jury looks at
- Quality and reliability of airport passenger services
- Ease of booking and access to services
- Customer experience and satisfaction
- Accessibility and support for different traveller needs
- Service efficiency and operational consistency
- Transparency of pricing and service information
These points sit alongside the ten general judging areas.
Evidence that helps
- Customer satisfaction ratings and reviews
- Service performance and quality reports
- Airport locations and services covered
- Examples of customer support and service improvements
- Passenger usage or booking data for the entry period
Who should enter
Airport service providers, meet-and-greet operators, lounge service companies and businesses offering passenger assistance or other airport services. Read how an entry moves from application to winner before you start.