Best Airport Information Platform

The digital platform that helps travellers access accurate, timely and useful airport information throughout their journey.

What this award recognises

This award recognises digital platforms that provide travellers with reliable, accessible and up-to-date airport information. This includes airport guides, flight information, terminal navigation, facilities, transport options and essential travel services that help passengers plan and navigate their airport experience.

What the jury looks at

  • Accuracy, reliability and freshness of airport information
  • Breadth and depth of airport, terminal and service coverage
  • Ease of navigation, accessibility and overall user experience
  • Usefulness of flight updates, airport guides and practical travel information
  • Platform performance, mobile usability and traveller satisfaction

These points sit alongside the ten general judging areas.

Evidence that helps

  • Number of airports, terminals and services covered
  • Examples of airport guides, navigation tools and information features
  • Data accuracy, update frequency and information verification processes
  • Website or application usage statistics and user engagement metrics
  • Traveller feedback, satisfaction ratings and platform screenshots

Who should enter

Airport information websites, digital airport guide platforms, travel information applications, airport navigation services and technology providers offering comprehensive airport information to travellers. Read how an entry moves from application to winner before you start.